Microsoft Teams

Last Update from Microsoft - Following our infrastructure optimizations in the West US region, we've confirmed that the issue is resolved for all users.

Our team has validated the bots our responding as expected at this time. We appreciate your patience during this matter. if you have any questions please do not hesitate to reach out to us at [email protected]

Recent Microsoft Update - Our internal telemetry indicates that our efforts to restart the infrastructure and redirect traffic are successfully resolving the user impact. We are continuing to monitor to confirm whether additional action is required.

This quick update is designed to give the latest information on this issue.

Latest statement from Microsoft - "Our service health monitoring alerted us to an increase in failures when users attempt to interact with bots. We're reviewing the failures to gain clarity on the issue and determine the next steps to isolate the root cause." Next Update By: Tuesday, March 24, 2026 at 3:00 PM EDT

Our team has been notified that this is a Microsoft related. The Issue ID for your Microsoft admins is TM1260604. Link to the service health advisory here - https://admin.cloud.microsoft/?#/servicehealth/:/alerts/TM1260604

We will continue to monitor this issue ID for a resolution from Microsoft and then confirm on our end that it is truly resolved.

We have been investigating this issue and while no confirmation has been made this seems to be related to Microsoft Bot Services based on our findings. We will continue to keep you updated with any updates we receive or any discovery/resolution to the problem. We appreciate your patience during this issue.