Tikit API Services (app.tikit.ai)

As of our most recent deployment to the Tikit infrastructure, we have validated that this issue has been resolved for our customers. Thank you for your patience during this matter.

Our team is currently evaluating a fix for this issue that customers may experience and are looking to deploy this to production as soon as possible. We appreciate your patience with this issue. Please look for further updates as validation continues and deployment occurs.

Some customers may be experiencing automation and reporting issues as a result of a recent update made last night. This is related to a change in how we are storing data.

If you are using Form values in reporting or automation, you may notice that things aren’t working as expected today.

We sincerely apologize—this falls below the high standard we aim to deliver.

Our team has identified the issue and is actively working on a fix and will be deployed as soon as possible. Once released, everything should return to normal operation.

If you have any immediate concerns or need assistance, please don’t hesitate to reach out to our Customer Success team: [email protected]