Tikit Service Status

Ongoing incidents of severityDegraded Performance

as of Thursday, 12 February 2026 16:35
(UTC-05:00) Eastern Time (New York)

Today - Thu, Feb 12, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Wed, Feb 11, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Tue, Feb 10, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Mon, Feb 09, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Sun, Feb 08, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Sat, Feb 07, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Fri, Feb 06, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Thu, Feb 05, 2026

Maintenance
Start:
05 Feb 26 21:30:00
End:
05 Feb 26 21:35:00
Affecting:
Tikit Agent Portal (web.tikit.ai)
Tikit Email Connector
Tikit Teams Bots (Tikit and Tikit Virtual Agent)

The Tikit application and services will be undergoing services maintenance. This will cause the service(s) to be unavailable during the maintenance period. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at [email protected] if you have any questions regarding this maintenance window.

-Tikit Team

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Wed, Feb 04, 2026

Maintenance
Start:
04 Feb 26 21:30:00
End:
04 Feb 26 22:45:00
Affecting:
Tikit Agent Portal (web.tikit.ai)
Tikit Signup Page (signup.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)

The Tikit application and services will be undergoing services maintenance. This will cause the service(s) to be unavailable during the maintenance period. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at [email protected] if you have any questions regarding this maintenance window.

-Tikit Team

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Tue, Feb 03, 2026

Maintenance
Start:
03 Feb 26 21:23:00
End:
03 Feb 26 21:38:00
Affecting:
Tikit Agent Portal (web.tikit.ai)
Tikit API Services (app.tikit.ai)
Tikit Email Connector
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Mon, Feb 02, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Sun, Feb 01, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Sat, Jan 31, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Fri, Jan 30, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Thu, Jan 29, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Wed, Jan 28, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Tue, Jan 27, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Mon, Jan 26, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Sun, Jan 25, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Sat, Jan 24, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Fri, Jan 23, 2026

Maintenance
Start:
22 Jan 26 21:30:00
End:
23 Jan 26 00:30:00
Affecting:
Tikit Agent Portal (web.tikit.ai)
Tikit API Services (app.tikit.ai)
Tikit Email Connector
Tikit Signup Page (signup.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)

The Tikit application and services will be undergoing services maintenance. This will cause the service(s) to be unavailable during the maintenance period. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at [email protected] if you have any questions regarding this maintenance window.

-Tikit Team

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Thu, Jan 22, 2026

Maintenance
Start:
22 Jan 26 21:30:00
End:
23 Jan 26 00:30:00
Affecting:
Tikit Agent Portal (web.tikit.ai)
Tikit API Services (app.tikit.ai)
Tikit Email Connector
Tikit Signup Page (signup.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)

The Tikit application and services will be undergoing services maintenance. This will cause the service(s) to be unavailable during the maintenance period. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at [email protected] if you have any questions regarding this maintenance window.

-Tikit Team

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Wed, Jan 21, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Tue, Jan 20, 2026

Maintenance
Start:
20 Jan 26 21:30:00
End:
20 Jan 26 21:38:00
Affecting:
Tikit Agent Portal (web.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)

Tonight we will be performing a brief maintenance a portion of the US Tikit infrastructure. There may be a very brief outage during the maintenance window, and you may experience our maintenance screen in Tikit agent portal or when chatting with the bots.

If you have any questions or concerns related to this maintenance windows do not hesitate to reach out to us at [email protected]

Thank you for your patience during this brief window of maintenance.

--Tikit Team

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Mon, Jan 19, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Sun, Jan 18, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Sat, Jan 17, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Fri, Jan 16, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Thu, Jan 15, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Wed, Jan 14, 2026

Maintenance
Start:
13 Jan 26 21:30:00
End:
14 Jan 26 00:30:00
Affecting:
Tikit Agent Portal (web.tikit.ai)
Tikit API Services (app.tikit.ai)
Tikit Email Connector
Tikit Signup Page (signup.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)

The Tikit application and services will be undergoing services maintenance. This will cause the service(s) to be unavailable during the maintenance period. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at [email protected] if you have any questions regarding this maintenance window.

-Tikit Team

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Tue, Jan 13, 2026

Maintenance
Start:
13 Jan 26 21:30:00
End:
14 Jan 26 00:30:00
Affecting:
Tikit Agent Portal (web.tikit.ai)
Tikit API Services (app.tikit.ai)
Tikit Email Connector
Tikit Signup Page (signup.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)

The Tikit application and services will be undergoing services maintenance. This will cause the service(s) to be unavailable during the maintenance period. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at [email protected] if you have any questions regarding this maintenance window.

-Tikit Team

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Mon, Jan 12, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Sun, Jan 11, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Sat, Jan 10, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Fri, Jan 09, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Thu, Jan 08, 2026

Tikit Performance
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Teams Bots (Tikit and Tikit Virtual Agent)
Tikit Agent Portal (web.tikit.ai)
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
Started:
08 Jan 26 16:33:00
Ended:
Ongoing
Duration:
35 days 0 hours 2 minutes
06 Feb 26 08:17
Commented

Update from the Tikit Team:

We wanted to update you on the current status of Tikit. Throughout the week, we have been implementing improvements to Tikit's infrastructure that have observably improved and further stabilized Tikit's performance. We are continuing to monitor closely and will provide another update to you next week.

If you have any questions or concerns please do not hesitate to reach out to our Customer Success team: [email protected]

Thank you for your continued trust in our team.

05 Feb 26 06:37
Commented

Our team has deployed multiple infrastructure changes last night in our continual efforts to resolve performance issues our customers are experiencing. We will be monitoring these changes for anomalies and any indicators for performance improvements or issues.

--TIkit Team

04 Feb 26 08:13
Commented

Update from the Tikit Team: Our team has been diligently monitoring our infrastructure and looking into multiple areas of improvements to be made. We have made some incremental changes to our infrastructure over the past 2 weeks which have shown some positive results. We are also looking into Tikit for areas of improvement related to performance and stability.

We apologize for any inconvenience that this may have and is causing your team or organization. Please reach out to us at [email protected] for question or comments and our team will be glad to chat.

20 Jan 26 14:17
Commented

Last week on Wednesday afternoon our team made an infrastructure upgrade to underlying services for Tikit and we have been reviewing our monitoring systems to verify performance improvements. While we did see a decent amount of improvement we are continuing to look at Tikit along with its infrastructure and underlying services for any other areas of improvement.

Thank you for your patience and continued support. Questions/comments - [email protected]

--Tikit Team

16 Jan 26 14:14
Commented

Our team has continued to monitor, investigate and observe performance for Tikit throughout this week. We have made minor tweaks to Tikit and its underlying services to ensure performance meets the expectations of our customers.

We will be continuing to monitor and look for areas of improvement over the coming days. Please keep an eye out on this status for further updates regarding Tikit and performance and always free free to reach out to us as [email protected] with questions, comments or concerns.

--Tikit Team

13 Jan 26 09:15
Commented

Our team has been monitoring performance of all Tikit related services. We have implemented a strategy to attempt to mitigate these issues and will be keeping a close eye on how performance progresses. We appreciate everyone's patience with this matter.

Never hesitate to reach out to us at [email protected] if you have any questions/concern or comments related to Tikit.

08 Jan 26 16:33
Affects

We've been investigating network, memory, and logs as they pertain to Tikit performance the last several days.

While Tikit performance is generally stable, we have noticed periods of performance degradation requiring intervention. During our intervention you may experience a brief maintenance page on the Agent Portal while we work on returning Tikit services to its optimal state.

We are continually monitoring and will continue to update this notification.

Please do not hesitate to reach out to us with questions regarding this matter at [email protected]

Wed, Jan 07, 2026

Tikit Response Times degraded/ inability to login to Agent/End User Portal
Partial Outage
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Agent Portal (web.tikit.ai)
Started:
07 Jan 26 15:59:17
Ended:
07 Jan 26 16:59:21
Duration:
1 hour 0 minutes 3 seconds
Started:
07 Jan 26 15:59:17
Ended:
07 Jan 26 16:59:21
Duration:
1 hour 0 minutes 3 seconds
07 Jan 26 16:59
Resolved

After reviewing service status and monitor systems we believe we have resolved the issue and Tikit has returned to normal operation. We appreciate your patience during this incident. Our team will be monitoring Tikit per normal operations.

07 Jan 26 16:13
Commented

Our team has resolved the issue with the US infrastructure. All Tikit services should or have returned to normal operation. Our team will continue to monitor this incident for any other anomalies and rectify those as quickly as possible if they arise.

07 Jan 26 15:59
Affects

We are currently experiencing a response time degradation of the Tikit application and services. This may be causing users to be unable to login to Tikit, communicate with the bots or signup for Tikit at this time. We are working to identify the root cause of the problem and resolving the issue. We will keep you posted upon resolution of the problem as well as when services are restored to normal operation.

Please note, you may experience a message about the Among Us rebooting screen as we resolve this issue.

If you have any questions or concerns, feel free to reach out at [email protected]

-Tikit Team

Tikit Agent Portal Slow
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Agent Portal (web.tikit.ai)
Started:
06 Jan 26 17:04:23
Ended:
07 Jan 26 06:40:30
Duration:
13 hours 36 minutes 6 seconds
Started:
06 Jan 26 17:04:23
Ended:
07 Jan 26 06:40:30
Duration:
13 hours 36 minutes 6 seconds
07 Jan 26 06:40
Resolved

As of last night, around 10:30 PM EST the US Tikit services were rebooted, and performance has returned to normal. Our team will be monitoring all Tikit services/infrastructure for any anomalies.

06 Jan 26 17:04
Affects

We are currently experiencing a response time degradation of the Tikit application and services. This may be causing users to be unable to login to Tikit, communicate with the bots or signup for Tikit at this time. We are working to identify the root cause of the problem and resolving the issue. We will keep you posted upon resolution of the problem as well as when services are restored to normal operation. If you have any questions or concerns, feel free to reach out at [email protected]

-Tikit Team

Tue, Jan 06, 2026

Tikit Agent Portal Slow
Degraded Performance
Affecting:
Tikit API Services (app.tikit.ai)
Tikit Agent Portal (web.tikit.ai)
Started:
06 Jan 26 17:04:23
Ended:
07 Jan 26 06:40:30
Duration:
13 hours 36 minutes 6 seconds
Started:
06 Jan 26 17:04:23
Ended:
07 Jan 26 06:40:30
Duration:
13 hours 36 minutes 6 seconds
07 Jan 26 06:40
Resolved

As of last night, around 10:30 PM EST the US Tikit services were rebooted, and performance has returned to normal. Our team will be monitoring all Tikit services/infrastructure for any anomalies.

06 Jan 26 17:04
Affects

We are currently experiencing a response time degradation of the Tikit application and services. This may be causing users to be unable to login to Tikit, communicate with the bots or signup for Tikit at this time. We are working to identify the root cause of the problem and resolving the issue. We will keep you posted upon resolution of the problem as well as when services are restored to normal operation. If you have any questions or concerns, feel free to reach out at [email protected]

-Tikit Team

Fri, Dec 19, 2025

Maintenance
Start:
18 Dec 25 21:30:00
End:
19 Dec 25 01:30:00
Affecting:
Tikit Agent Portal (web.tikit.ai)
Tikit API Services (app.tikit.ai)
Tikit Email Connector
Tikit Signup Page (signup.tikit.ai)

The Tikit application and services will be undergoing services maintenance. This will cause the service(s) to be unavailable during the maintenance period. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at [email protected] if you have any questions regarding this maintenance window.

-Tikit Team

Thu, Dec 18, 2025

Maintenance
Start:
18 Dec 25 21:30:00
End:
19 Dec 25 01:30:00
Affecting:
Tikit Agent Portal (web.tikit.ai)
Tikit API Services (app.tikit.ai)
Tikit Email Connector
Tikit Signup Page (signup.tikit.ai)

The Tikit application and services will be undergoing services maintenance. This will cause the service(s) to be unavailable during the maintenance period. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at [email protected] if you have any questions regarding this maintenance window.

-Tikit Team

Tue, Dec 16, 2025

Maintenance
Start:
16 Dec 25 21:30:00
End:
16 Dec 25 21:47:00
Affecting:
Tikit Agent Portal (web.tikit.ai)
Tikit API Services (app.tikit.ai)
Tikit Email Connector

The Tikit application and services will be undergoing services maintenance. This will cause the service(s) to be unavailable during the maintenance period. We apologize for any inconvenience this may cause. Please do not hesitate to contact our support team at [email protected] if you have any questions regarding this maintenance window.

-Tikit Team